Whitby - new banner2

Here are the comments we’ve received when asking our customers “How did you rate the cleanliness of the apartment ?”. Cleanliness and tidyness is vital so we must know how you feel we are doing.

“It was very clean...”

“Couldn’t fault anything in the apartment amazingly clean !”

“Apartment was as we expected and how we want to leave it on our departure...”

“Only issue was full dustbin...” - bin hadn’t been emptied

“Excellent, especially the bed linen, felt wonderful to get in bed...”

“We have stayed at the apartment in Ladysmith Avenue for four years now and every time it is immaculate - and smells nice and clean - its nearly like walking into a show house!”

“The apartment is always immaculate; it is redecorated and equipment and furnishings replaced regularly. The apartment has recently had a complete overhaul with new carpets and soft furnishings and bed. Tastefully decorated as always...”

“Really was spotless. Again 5 star !”

“Not as clean as the times before Like the showers not as clean the toilet needs bleaching round the rims, dust in the living room furniture and mirrors look liked they have got hairspray or some residue on, a few glasses I have had to wash, Just I’m a cleaner and little things nothing to bad, but not as clean as the times before ...” - cleaner was on holiday and had a stand in, this has been fed back to her.

From front gate, entrance hall, stairs, apartment entrance to far bedroom the apartment was so clean and inviting...”

More than good, we would say excellent...”


“Very clean and well presented...”

“Home from home...”

“Place is spotless and very well maintained - superb...”

“Very, very clean, keep hold of Tanya, she is doing a great job...”

“I know you run a tight ship & it is a high standard but I thought I would mention that when we pulled out the sofabed a few potato stick crisps fell out. We know the apartment is normally spotless so I though u should know!!” - we have mentioned this to the cleaner

“Spotlessly amazing ! Even left us fresh milk and some homemade Whitby Botham's biscuits...”

“Could not fault...”

“Top marks...”


“Spotless. I would definitely chose to stay there again because its so comfortable...”

“Spotless...” x 8

“Superb. Really clean and as well stocked as any holiday home we’ve stayed in. Equipment, utensils, useful items, added extras etc. Beautiful decor - fantastic quality fixtures, fittings and furniture. I could quite easily live there ..!”

“Excellent ! We thought we were the first to stay...!”

“Spotless - extremely clean...!”

“Excellent...” x 12

“Excellent ! Cleanest holiday apartment I’ve every stayed in...”

“Excellent ! Spotless...!” x 2

“Very clean...!” x 4

“1st class...” x 2

“Impressive. Home from home...”

“Very good...” x 6

“Perfect - no dirt to be found anywhere...”

“Just one comment, the sharp knives didn't appear to cut well, especially the bread ones.” (Knives were replaced)


“Fantastic...” x 2

“Absolutely spotless...”

“Very good...” x 3

“Double tick !”

“Star rating given...”


“A couple of items in the kitchen hadn't been cleaned from previous guests (grill pan and knife). The baby bath was a bit dusty so had to be cleaned before use. I know you rely on honesty of previous guests but maybe your cleaner could check these items” (cleaner only has 4 hours for a full turnaround but grill pan and baby bath are now checked - we are reiant on previous guests for things such as cutlery)


“Your cleaner is a credit to you...!”

“Wasn’t good, it was excellent tbh !”

“Very clean & comfortable...”

“Amazing - like walking into a show home !”

“Immaculate and smelling gorgeous...” x 2

“The apartment was spotless !” x 2

“Very clean, compliments to the cleaners !”

“5 star plus - spotless - everything you can think of and more in the apartment...”

Click here to return to top level feedback page

Owner: Janette Lee

[Welcome] [Apartment Details] [Location] [About Whitby] [Price/Availability 2019] [Special Deals] [Price/Availability 2020] [Booking Form] [Useful Links] [What Our Customers Say] [Correspondence] [Cleanliness] [Equipment] [Holiday Pack] [VFM] [Other Comments] [Improvements] [Out and About] [Contact Me]