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Here are the comments we’ve received when asking our customers “Are there any other comments you would like to make ?”. There some fabulous comments in here !

“Lovely as ever, no complaints !!”

“Comfy beds and everything we needed! Easy walk to the beach too...”

“How can you improve on perfection...”

“Chris and Janette really helpful if you have a question and get back to you quickly...”

“Always a great welcome...”

“Thank you for making my weekend very enjoyable the flat was fantastic...”

“The nice touch of Christmas decorations was lovely and having the apartment warm for our arrival was unexpected...”

“Fabulous appartment and location...”

“We had an issue with the smoke detector but it was resolved quickly and professionally. Credit to Janette and Chris...”

“made comments in visitors book. BRILLIANT BRILLIANT BRILLIANT !”

“Stayed in a handful of apartments in Whitby over the years & this has been one that I can not find a single fault on.....spot on!”

“Beautiful place to stay, home from home, we will be back...”

Really enjoyed our stay , no complaints , lovely ...”

“Lovely facility, great location, a real home from home...”

“A lovely apartment - home from home...”

“Can’t wait to return”

“Always love it here. Hope to return soon. Thank you !”

“A lovely place to stay...”

“The attention to detail is really great, everything about Chris and Janette's apartment is very well thought out and this is clearly to make your stay stress free and as relaxing as possible. This is why we love it so much...”

“ Always a pleasurable experience staying at the apartment, we have now returned several times over the last few years and will hopefully continue to do so in the future...”

“This is our second stay and we love it, the apartment has quality furnishings, provisions, layout is perfect for us with a young child, its located in a quieter area of Whitby and perfect for the beach. It feels a real treat to stay there, thank you very much...”

“Once again well done you two the new decor is really beautiful and so much thought has gone into making this apartment HOME FROM HOME...”

“There is always a warm welcome when we arrive with biscuits and supplies for hot drinks. Just what you need after travelling and unpacking...”

“Thank you for a lovely apartment to share with our family on our silver wedding anniversary...”

“Walk to Town Centre and back may prove difficult for anyone with a physical or breathing problem. Very stimulating if you are up to it.”

“I like the fact that we could get into the apartment from 2 pm. I have noticed some holiday apartments seem to be allowing people to arrive at 3 pm or even 4 pm !”

“We defy any apartment to be better equipped or maintained or be more comfortable than this one...”

“Lovely clean, nice decor and exceptionally well equipped apartment. Felt homely and cosy as soon as we went in. Absolutely everything you can think of is catered for so it really does feel like home from home. We have never stayed anywhere that has such an excellent choice of toiletries and kitchen condiments, tea, coffee, milk etc available to use. Fantastic and would definitely recommend this lovely place. Well done Janette and Chris...”

“We will be returning next year!”

“This is our second stay at Ladysmith apartment and each time it gets better. Easy to book and very helpful people. We are coming back !”

“Yes - we loved it ! We will be back very soon. We wish it was available tonight or tomorrow ! Had the best time and the most wonderful break...”

“Although you maybe don't wish to spend a lot of time in your accommodation (so much to do and see in Whitby) it is so lovely and welcoming to go back to such a lovely and comfortable apartment !”

“Amazing apartment, clean, tidy, beautifully presented ! Everything you could possibly need and more...”

“Love this apartment - will be booking soon !” - rebooked within 2 days

“Everything about the apartment is excellent !”


“Brilliant as always - thank you !”

“Everything is over and beyond expectations. Some go the extra yard, but Janette & Chris go the extra mile!”

“Felt the correspondence by email was excellent...”

“Great place to stay - everything you would need on a break from home is provided...”

“It's a lovely apartment and actually feels very spacious because of its layout even with 4 people staying. The master bedroom being down the hall adds that bit of prevacy between the 2 bedrooms. Excellent location and the walk in and out of Whitby isn’t too bad although it is up hill ! We prefer to be out of town and on top of West Cliff for those amazing views in the morning !”

“One  of the best weve stayed in for comfort, homely atmosphere, felt like a treat having a luxury place to stay, we'll definitely stay again !”

“A beautiful place, loved that everything was new and fully equipped !”

“It's amazing - I'm really pleased !”

“This was the best holiday accommodation we have stopped in, in the UK....”

“This apartment is decorated to a very high standard ! It is clean, comfortable and easy to relax in. Because of all the effort that had gone into it by the landlords there is nothing you could need that isn’t there. I would highly recommend it !”

“Appreciated the dog friendly tips - great idea !”

“We loved the apartment and its location. Close to the sea and the town...”

“The additional extras of biscuits from Bothams and milk made an even warmer welcome than usual” - now standard in all 3 apartments


“We didn’t realise pets were accepted. Your standards of cleanliness are second to none...”

“The apartment was astonishingly well equipped, long may you keep it so. It was like home from home...”

“I cant think of anything to improve, it's all been covered !”

“Wi-Fi is a great addition”

“Beds are really comfy. Love the attention to detail like the ‘Dracula’ book which I read. The fire is well cool and we all thought the Magpie cafe was lovely...”

“Set in a quiet area of Whitby, slept well & never heard anything apart from a seagull when I woke up...”

“Any chance you know the make of the kids crockery and juice cup with the lion on it ? Our daughter keeps asking for her roar roar juice so want to try and get her one...”

“The only thing we found we needed for our daughter was a rubber bath mat (baby bath too small) so we’ve bought one and left it for you...”

“Everything about the apartment was lovely ! As 2 couples there was a fight for the double room with ensuite ! :-)”

“Locality excellent, space fantastic, great to find somewhere that could tick all the boxes and the furniture etc was really impressive...”

“Spot on...!”

“Excellent accommodation and facilities...”

“Loved it, thank you...”

“Very well equipped...”

“A really good stay, well worth the money. Will definitely come and stay again. I would like to congratulate you on a first class holiday apartment. We were most impressed with the obvious effort that you have put into equipping the apartment with everything that we could possibly have needed. The beautiful decor and furnishing etc made our stay most enjoyable. We were also really impressed with the time and effort put into making up of the information and visitors folder without this we would have been completely lost. We had an amazing time in Whitby. The weather was kind to us, hot and sunny, and the days passed so quickly that we feel we must return again soon...”

“We really like this apartment. It is in a perfect location, clean, beautiful, comfortable and has everything you expect. ...”

“Extremely comfortable. Luxurious quality...”

“Overall a very comfortable, well furnished apartment. Nice quiet location but within walking distance to all amenities....”

“Really well equipped to a high standard...”

“Nothing can be improved on...”

“Brilliant apartment, brilliant location, brilliant part of the country. Brilliant holiday. The owners was so helpful. Thank you so much...”

“Just thank you for an excellent place to stay again. Even better than last year...”

“A beautiful apartment as always. Every need catered for...”

“First class and will definitely recommend...”

“Thank you for such a lovely, welcoming apartment. We all had a lovely time...”

“Fantastic apartment, fantastic service !Thank you. I’ve already recommended and passed on your details...”

“Everything was very good - location, cleanliness, items plenty. Well done both of you. A return is very possible...”

“The games and toys for the kids were great - kept ours amused for ages ! All the little extras you’ve thought of was fantastic...”

“Apartment VERY well equipped...”

“Brilliant apartment ! Clean, spacious, relaxing...”

“New mattress really good - slept really well...”

“Our 2 daughters loved the DVDs and games. Thanks for thinking of this...”

“The cleaning was exceptional...”

“Our expectations were high due to the comments on the website but the apartment exceeded our expectations...”

“The most well equipped apartment we have ever used. Excellent...”

“A home away from home. Fantastic...”

“Fantastic - really pleased with everything. Would definitely recommend and likely to return...”

“A good location...”

“Very well equipped...”

“It is good to know there’s someone at the end of the phone if needed and the call to check we had settled in OK was much appreciated...”

“A lovely apartment again - home from home...”

“We’d love to know where some of the decor came from...” - e-mail was sent explaining !

“No complaints, we will definitely come back again...”

“We have had a wonderful stay, thank you !”

“Sometimes parking space was limited...” - this is surprising, you can’t always get directly outside but we’ve never failed to park within 100 yds

“Fabulously located and well equipped ! Quiet on a night and we slept really well...”

“All great...”

“Excellent place...” x 2

“Another lovely stay...”

“My own home is a tip! Lovely to live in such luxurious surroundings even if only for a week out of the year. Thank You...”

“Outstanding. Full write up in guest book!”

“As good as could ever hope for!”

“The quality and cleanliness of the apartment was excellent. Chris provided all the details on the phone, very friendly and professional service, even though you were on holiday yourselves. Excellent”

“We've stayed in lots of apartments and this one is by far the best - EVER”

“Wonderful to have the towels. Made the icing on the cake to your 5*+ accommodation.”

“It was lovely and peaceful...”

“We were most impressed with your apartment. Couldn't have asked for anything more and you were very kind and helpful on the phone....”

“As written by many visitors your apartment has the wow factor! Quality and taste!!”

“Everything was excellent as usual!”

“Really enjoyed it and it felt home from home”

“Great place to shelter from the rain!...”

“Fantastic break, never used the car once...”

“The apartment was absolutely beautiful - well presented, clean, tidy and in a fabulous location. Perfect for our needs...”

“Excellent stay as always”

“Apartment is fantastic, everything you could possibly need. Very clean which is great when you have a small baby...”

“Fantastic apartment - love staying in it...” - customer has returned for several years now

“Beautiful & so clean...”

“We found everything to a high standard...”

“Just one thing - there was a DVD we wanted to watch 'Cloverfield' but we couldn't find it. Thought you would want to know as it's on the list...” - found - was with all the other DVD’s

“We really enjoyed the extra day and the wi-fi. The tip on the parking too - thanks!”

“Brilliant - used a dab of superglue to mend a broken sandal - really saved the night. Thank you. Also wi-fi great...”

“Beautiful apartment and very well equipped - if it was a hotel it would be five star !”

“No but regards to your cleaner - she does an amazing job !”

“Couldn't have asked for a more pleasant experience - from the first email reservation to shutting the door on the last day”

“I can see the time and effort you put in to make everyone's stay enjoyable and it is most appreciated !”

“General standard of furnishings was good but the bottom sheet on the double bed was a bit bobbly” - sheet removed and cleaner asked to keep a close eye on all bedding etc

“I think your boxes should rate excellent rather than good as this would reflect the standard more accurately !”

“This is one of the most well equipped places we've stayed in and we rent a lot of holiday homes. Great to have things like hairdryers and plenty of bedding !”

“The apartment delivers exactly what it says it will and more...”

“Lovely accommodation - definitely be back !!”

“5 star - would definitely visit again - close to the centre, 10 min walk...”

“Everything you could need and more !”

“The arrival courtesy call is very nice, it is good to know that if issues arise we can contact approachable owners - many thanks !”

“We liked the colour scheme so much we may end up with turquoise, cream and chocolate brown in our lounge”

“Had a great holiday - thank you !”

“Made my wife's weekend - thank you !” - this was a surprise weekend away, we kept everything secret and she had a lovely surprise !

“Very quiet, well equipped and very comfortable !”

“I have stayed in Janette's properties before & the excellent facilities are what keep me coming back ! The other apartments are excellent as well !”

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Owner: Janette Lee

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